Contactgegevens

POLARDIP

We're a small team and we answer every message ourselves. If something goes wrong with your order, contact us first — we'll make it right.

Email: shop@promptiify.net Best for order enquiries, returns, and warranty claims. We reply within 1 business day.

Phone: +44 7411 561594 Monday to Friday, 9:00 AM – 5:00 PM (GMT). Outside these hours, leave a message or email us.

Business address: Seán Patrick, trading as POLARDIP 32 Mullaharlin Park Marshes Upper Dundalk Co. Louth, D02 X285 Ireland

Please note: this is our registered business address, not a returns address or a retail location. Do not send returns here — always request a return authorisation and address by email first.

Customer support hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT). Closed weekends and Irish public holidays.

Response time: Within 1 business day for email; same day where possible.